Malaysian Airlines pilot responds to note from passenger who has 'terrible phobia of turbulence'

Every little kindness goes a long way.

A smooth flight prompted a Malaysia Airlines passenger to leave a note of gratitude for the crew. In turn, the heartwarming note led the flight's captain to share how it had brightened his day.

Addressed to flight crew, the note said: "Tell the captain thanks for flying smoothly despite the cloudy weather. I've terrible phobia of turbulence and was worried that late evening flight would be bumpy.

"Thank you guys for the amazing experience. I truly appreciate it. Hope you guys have a great weekend!"

Stomper Anonymous shared a Facebook post by MH2522's flight captain Paul Lau, who shared a photo of the note on Oct 9.

Lau had identified himself as the captain who flew MH2522 from Kuala Lumpur to Kuching on October 6 and wrote: "On behalf of Malaysia Airlines and my wonderful crew, I wish to thank you very much for your appreciation.

"Your kind words have brightened our day and encourage us to provide you and our passengers the best we could.

"I also wish to apologise that the seatbelt signs were turned on most of the time due to adverse weather.

"Looking forward to seeing you onboard again."

Lau's post has garnered over 400 comments and 700 shares, with netizens praising both the flight crew's good work and the passenger's lovely gesture.

One user commented: "I wish I can have a chance on board with Capt. Paul Lau."

Anonymous told Stomp: "Wow, very appreciative passenger and captain."