Woman finds insects in rice and drink from two Chang Cheng coffee shop stalls, SFA investigating

Submitted by Stomper Angie

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What are the odds? A woman encountered insects in her food not once but twice, one week apart.

Stomper Angie noted that both cases involved stalls managed by Chang Cheng Holdings.

She said the first incident occurred at the Block 531 Ang Mo Kio Avenue 10 coffee shop in Cheng San Centre on Jan 28, when she purchased a packet of economic bee hoon from the Chang Cheng mixed vegetable rice stall.

Angie told Stomp: "I found a cockroach and its egg in the curry vegetables. I emailed Chang Cheng Group but they did not seem to bother."

The Stomper had deja vu when a similar incident occurred at Chang Cheng Mee Wah Coffeeshop, located at Block 293 Yishun Street 22, on Feb 4.

She recounted: "I bought a cup of iced coffee in the late morning for my daughter. She took her first sip, felt something and bit it. To her horror, it was an insect.

"I want to highlight that the two incidents involve the same group: Chang Cheng.

"I am now wondering if they have any other branches that have such hygiene issues. I hope their management will look into this matter seriously."

Responding to queries by Stomp, SFA said it is investigating.

The agency added: "Food safety is a joint responsibility. While SFA puts in place and enforces the regulatory measures, food operators must play their part by adhering to good food hygiene and preparation practices.

"Food operators should also ensure that their premises are clean and well-maintained.

"Members of the public who have concerns about food safety practices by food operators should report to SFA via the online feedback form.

"SFA takes a serious view towards food safety and will investigate all feedback alleging poor food safety practices.

"As part of the enquiry and gathering of evidence, SFA may engage the feedback provider for more details and will not hesitate to take enforcement action if sufficient evidence has been obtained."

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