Shopee says parcel delivered but buyer can't find it, he checks CCTV to discover someone took it

Submitted by Stomper Nic

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Update on Jan 17:

Shopee parcel stolen from outside buyer's flat in Sengkang: Man assisting with police investigations

Orginal article:

A Shopee customer contacted the seller when he did not receive his parcel.

But when Stomper Nic, who was the customer, checked his CCTV, he realised his parcel was indeed delivered, but someone had taken it.

The Stomper shared the CCTV footage showing the parcel being placed by the delivery man on the shoe cabinet outside the Stomper's flat.

"Minutes before the theft, the person who delivered it didn’t ring the doorbell or send a notification. Just put and go," said the Stomper.

The video then shows a man walking past the Stomper's flat before noticing the parcel on the shoe cabinet. He turned back to pick it up and walked away with it.

Nic also shared the police report he made on Jan 3.

In the police report, he said: "On Jan 2 at about 5.54pm, I was informed via Shopee app that my parcel was delivered."

But when the Stomper could not find the parcel, he contacted the seller, who told him to raise a dispute with Shopee.

"Then I decided to check the CCTV recording. The parcel was indeed delivered at 5.54pm, but at 5.58pm, a guy with white hair, dressed in an orange tee and black shorts, was seen taking the parcel."

Nic, who lives at Sengkang West Road, posted on Facebook: "This guy is not my neighbour or someone who lives on my level. This guy was also seen wandering at other floors."

He told Stomp: "It is rather disturbing and irritating as it could've been my medication."

In response to a Stomp request, the police confirmed that a report was lodged and said investigations are ongoing.

Another video shared by Sgfollowsall shows the same man in the same shirt taking a bag hanging on the handle of the gate on Jan 4.

The bag was said to contain "confinement food".