SFA takes action against Royal Prata & Curries after customer finds cockroach in food

Submitted by Stomper Kumar

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The Singapore Food Agency (SFA) has taken enforcement action against an eatery along Killiney Road for failing to keep its premises clean.

Stomper Kumar said he visited Royal Prata & Curries at 65 Killiney Road with some colleagues last Monday afternoon (Dec 14).

He recounted: "We went there and ordered takeaway meals.

"When my colleague was about finish her meal, we found a cockroach in her curry.

"We went back to the restaurant to provide feedback to the manager. The manager was not available, but one of the staff came out and told us to delete the pictures we had taken as it would affect the reputation of the restaurant.

"We did not delete the photos and told him that we would lodge a complaint with SFA. He apologised and told us that the money would be refunded but nothing else can be done."

Kumar's colleague reported the incident to SFA on the same day.

In response to a Stomp query, SFA said it inspected the food establishment upon receiving feedback.

"There was no evidence of cockroach infestation inside the premises at the point of inspection," added SFA.

"Nonetheless, we have taken enforcement action against the food establishment for failing to keep the premises clean.

"Food safety is a joint responsibility.

"While SFA puts in place and enforces the regulatory measures, food operators must play their part by adhering to good food hygiene and preparation practices."

Members of the public who come across any potentially errant food operator should report to SFA via its online feedback form. As part of the enquiry and gathering of evidence, SFA may engage the feedback provider for more details.

"SFA will not hesitate to take enforcement action against errant food operators if we have obtained sufficient evidence," said the agency,