FairPrice launches investigation after customer finds 'jelly-like blobs' in evaporated milk

FairPrice is launching an investigation after a customer found 'jelly-like blobs' in a can of Carnation Full Cream Evaporated Milk.

Stomper WT shared with Stomp that he had bought two cans of the evaporated milk from a FairPrice supermarket at AMK Hub on Dec 12.

"I found jelly-like blobs blocking the hole I pierced in the top of the tin," WT said.

"It was very difficult to pour out and I had to enlarge the hole."

The Stomper added that the cans were stored at room temperature before use. The date of expiry stated on the bottom of the can is June 20, 2024.

"At first, I thought they were milk solids or fat which I expected to dissolve in my hot coffee," WT said.

"However, after almost reaching the bottom of my cup, I realised the 'milk fat' did not melt and was actually at the bottom, unlike fat, which floats to the surface.

"Most of it went down my throat so now I'm worried if this could be melamine, brings back bad memories of the melamine milk scandal."

In response to a Stomp query, a FairPrice Group spokesperson said they wished to connect with the customer to resolve the issue and to launch an investigation with the supplier.

"Customers may also return or exchange unsatisfactory products at the same store of purchase with the receipt," the spokesperson said.

WT said he does not need a refund or exchange but appreciates that they are investigating the matter.

He confirmed with Stomp that FairPrice reached out to him and that he would be bringing them a sample of the milk for them to test.

The Stomper added that he has reported the issue to the Singapore Food Agency (SFA) as well.