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A video posted by All Singapore Stuff showing a woman scolding a Singapore Post staff in Mandarin has gone viral.
The woman, dressed in white, points to the staff while shouting. She accuses the staff of calling her crazy.
When the employee tells her to stop pointing the woman says, "You scolded me so you deserved it".
While no one intervened physically, some people were heard saying "excuse me" and "woy".
The woman carries on berating the staff for over two minutes, calling her "long-winded" and "cowardly" for "not owning up to scolding her crazy".
Facebook users slammed the woman for being rude but many also wondered why no one else stepped up to defend the staff.
The video has been viewed more than 44,000 times and shared over 300 times.