Stomper gives suggestion after complaints of students hogging seats in Starbucks outlets

Submitted by Stomper Anonymous

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It is not uncommon to see students studying at cafes like Starbucks.

However, other patrons are irked at those who hog seats for hours after buying just a drink.

Stomper Anonymous shared with Stomp a couple of Facebook posts by patrons complaining about outlets crowded with students and leaving no room for others.

Facebook user ‎Hamyza A Halek, who visited the Starbucks outlet at Hillion Mall, wrote on Feb 16: "Hi Starbucks Singapore.

"Can you please reduce these problems of student[s] studying for hours with just 1 cup of drink.

"Other patrons also need to seat for a coffee with clients and friends.

"Please I urge your kind gesture to resolve these issues. Thank you."

Hi Starbucks Singapore. Can you please reduce these problems of student studying for hours with just 1 cup of drink....

Posted by Hamyza A Halek on Sunday, 16 February 2020

On Feb 15, Adeline Chia complained about the Jurong Point outlet being flooded with students.

She wrote: "Your Jurong Point outlet [is] always crowded with students occupying the majority of the seatings throughout the day.

"I ended up having to patronize the basement Coffee Bean & Tea Leaf most of the time.

"Today is no exception.

"Starbucks seems to like students more than doing business."

Your Jurong Point outlet always crowded with students occupying majority of the seatings throughout the day. I ended up...

Posted by Adeline Chia on Friday, 14 February 2020

Starbucks responded to both Facebook users and apologised for their experiences and urged them to message them privately regarding the matter.

Anonymous agrees with the women and offered a suggestion: "Students should hold on to the receipt provided and leave the cafe within an hour."

This is not the first time patrons have complained of students hogging seats while studying at Starbucks outlets.

In similar instances, Starbucks has commented on such complaints with the following response:

How do you think this issue should be resolved?