StarHub confirms that scam call informing winners about $50k prize is not from them

Submitted by Stomper John

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Don't get your hopes up if you've received a phone call from "StarHub" informing you about a $50,000 prize.

StarHub has confirmed with Stomp that this particular phone call did not come from them.

Stomper John Paul contributed a video of the incident that occurred at about 3pm on Saturday (Aug 24).

The caller in the video introduces himself as "Michael" and says that he is calling from StarHub. 

Michael proceeds to ask the call recipient, John's wife, about her employment pass and bank account. 

Michael then asks her to switch on her phone camera to show her employment pass so that he can transfer the money to her. 

John's wife refuses and said: "There's data protection, I cannot show you."

Nearing the end of the three-minute conversation, Michael asks for the camera to be switched on again and this time, John's wife shows a middle finger instead of an employment pass. 

John said to Stomp: "It's kinda alarming. At least we're aware of it, we're just concerned if this will happen to others. Some people could fall into a trap."

In response to a Stomp query, a StarHub spokesman said: "StarHub confirms that the phone call in question did not originate from us.

"We will not request personal details such as bank details over the phone when we contact customers to provide service related assistance.

"Scam calls are on the rise, and we advise customers to exercise caution and verify the authenticity of calls received from unfamiliar phone numbers.

"Customers who are in doubt as to whether the call is from StarHub can contact our customer care (at 1633) for assistance.”

To seek scam-related advice, members of the public may call the anti-scam helpline at 1800-722-6688 or go to www.scamalert.sg.