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Chinese herbal chain Eu Yan Sang has recalled its Infant Brown Rice Si Shen Powder from stores after the Agri-Food & Veterinary Authority of Singapore (AVA) received feedback from a member of the public on Nov 23 about a piece of wire mesh found in one of the tins.
Consumers who have purchased the product are advised not to consume it, said a statement by the AVA yesterday (Nov 26).
AVA is working with Eu Yan Sang to investigate the matter:
"While investigations are ongoing, the product has been voluntarily recalled by Eu Yan Sang as a precaution," it added.
A spokesperson from Eu Yan Sang clarified that the recall only affects products from batch number 2251 and that the affected product was only distributed in Singapore.
They also express regret over what happened and said that they are taking the case very seriously:
"We would like to assure our customers that this is an isolated incident which we take very seriously and are investigating as part of our due diligence.
"We seek our customers’ understanding that the lab test results will only be available in a week.
"We are in touch with Agri-Food & Veterinary Authority and will cooperate fully in its inquiries."
Consumers may contact Eu Yan Sang at 1800 888 1879 or email firstname.lastname@example.org for enquiries or refund.