Received an e-mail from 'Division of Transportation'? It is a scam

The police have detected a new phishing scam where victims would receive an e-mail from the "Division of Transportation" alleging that they have committed a traffic offence.

Victims may be asked to provide personal details or make payment after clicking the link in the e-mail.

For traffic offences committed in Singapore, the owner of the vehicle will first be asked to furnish the driver’s particulars, before a Notice of Traffic Offence (NTO) is issued to the offending driver. The Traffic Police will not issue a digital NTO.

You are advised to follow these crime prevention measures:

  • Do not click on the URL links provided in unsolicited e-mails and text messages.
  • Always verify the authenticity of the information with the official website.
  • Never disclose your personal details, Internet banking details or one-time password (OTP) to anyone.
  • Report any fraudulent credit or debit card charges to your bank and cancel your card immediately.

If you have any information relating to such crimes, please call the police hotline at 1800-255-0000, or submit it online at  If you require urgent police assistance, please dial ‘999’.

For more information on scams, members of the public can visit or call the Anti-Scam Hotline at 1800-722-6688.