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A man who was caught on camera taking an item from a resident's clothes rack along the corridor is not a GrabFood delivery partner, Grab told Stomp in an updated statement.
CCTV footage of the incident, which according to its time-stamp, occurred at around 1.28am on Tuesday (July 2), was posted by Facebook user Muhd Ismail.
When contacted by Stomp, Ismail said the incident took place at Bedok Reservoir Road.
In the video, a man in a GrabFood shirt can be seen taking what is said to be a towel that was hanging on a resident's clothes rack and walking away with it.
Grab previously said that it was aware of the video and investigating the matter.
In an updated statement, Grab said: "The person wearing a GrabFood shirt in the said video is not a GrabFood delivery partner, we are working closely with the authorities on this matter."