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A woman booked a Gojek ride but unknowingly had the same address for both her pick-up point and destination.
However, she refused to cancel the ride as it would incur a $4 cancellation fee.
Stomper S, the Gojek driver, was frustrated as it would affect her performance if she cancelled the ride on her end instead.
Screenshots shared by S show how the passenger made a booking with TripleOne Somerset as both the pick-up and drop-off points on Wednesday (April 7).
The passenger admitted that it was a mistake, but said she "cannot cancel" as she did not want to be charged the $4 cancellation fee.
She asked S to "please cancel me" and insisted that she would not be paying the fee, despite S trying to explain.
S told Stomp: "I had no choice but to cancel.
"I just want to highlight this to anyone who are passengers that they should pay cancellation fees when necessary."