Beware of new scam targeting food and parcel delivery personnel in COD orders

The police have warned of a new type of scam where scammers target delivery personnel from parcel and food delivery companies.

In a statement on Tuesday (April 13), the police shared how the scam works:

The victims would first receive a cash-on-delivery order via their company’s delivery application.

Under the pretext of making payment for the delivery, the scammer would then request for the victims' handphone number via the company’s delivery application, claiming that this is for the purpose of transferring money to the victim via PayLah!.

The victims would receive a One-Time Password (OTP) and would be prompted to log in to their PayLah! account and key in the OTP, under the impression that this step is required in order to receive delivery payments.

Shortly after, the victims would receive a notification that their PayLah! account has been linked to a Google Pay account.

Upon reaching the delivery location, the victims would realise that there is no one to receive the delivery.

They would then discover unknown transactions on their bank accounts.

Members of the public are advised to adopt the following measures:

  1. Always confirm the transactions you are making before keying in your OTP;

  2. Inform your bank immediately if your PayLah! account has been linked to other accounts without your authorisation; and

  3. Report any fraudulent transactions made on your bank accounts to your bank immediately.

If you have information related to such crimes or are in doubt, you may call the police hotline at 1800-255-0000, or submit it online at

Dial '999' if you require urgent police assistance.

For more information on scams, members of the public can visit or call the Anti-Scam hotline at 1800-722-6688.