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The Singapore Food Agency (SFA) has suspended the food business operations of Rasel Catering Singapore with effect from Friday (Nov 18).
SFA and the Ministry of Health (MOH) are investigating two incidents of gastroenteritis affecting a total of 284 persons who reported gastroenteritis symptoms after consuming food prepared by Rasel between Nov 8 and 16.
They either sought outpatient treatment, self-medicated, or recovered without treatment. None were hospitalised.
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Located at Pandan Loop, Rasel is required to clean and sanitise the premises, including equipment and utensils, and dispose all ready-to-eat food and perishable food items.
All food handlers working on the premises are required to re-attend and pass the Food Safety Course Level 1 and test negative for foodborne pathogens, before they can resume work as food handlers.
The appointed Food Hygiene Officer working at the premises must re-attend and pass the Food Safety Course Level 3 before he or she can resume work as a Food Hygiene Officer.
On Saturday (Nov 19), Rasel's managing director Alan Tan posted on Facebook: "We sincerely apologise to the affected clients and hope to render necessary support to them. Meanwhile, we are still conducting our preliminary investigations and expending full effort to assist SFA and MOH in their investigations."
On Sunday (Nov 20), Mr Tan shared on Facebook that the company has been notified by MOH that two staff members were infected by the norovirus and one with the salmonella virus.