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Two Malaysian sisters allegedly pressured into buying hair treatments worth almost S$100,000, are intending to sue the company to get their money back.
One of the victims, 47-year-old Elizabeth Chow, told reporters that she had spent S$85,394 via 13 credit card transactions and visited the centre located in a shopping centre in Petaling Jaya, Selangor, 31 times from Dec 27, 2016 to May 2017.
Her sister, 56-year-old Margaret, also reportedly spent S$9,968 on various packages in the same hair loss centre, reports The Star Online.
According to Elizabeth, she had come to know of the centre after receiving an promotional email which promised a free trial at the hair loss centre.
After going down for the free trial, she signed up for hair care packages which amounted to S$4175 on Dec 27, 2016.
Overtime, she went on to purchase a variety of treatments such as anti-dandruff, hair care, hair weave and herbalogy, as well as products and vouchers.
“They told me I needed a lot of treatment.
“Each time I went to the centre, I was told that my hair was not strong, I have no more collagen and at the last session, that my scalp has bacteria.”
On May 2, 2017, Elizabeth also allegedly told that she would have to get her scalp treated.
““I didn’t think that I had a bacterial infection on my scalp and they told me that I would feel itchy but I did not.”
Suspecting that she had been cheated, she decided to consult a dermatologist, who confirmed that she did not have a bacterial infection.
When she called the company’s headquarters the next day and complained, she was told to continue with her treatment nonetheless.
Elizabeth and her sister then lodged police reports at the Damansara Police Station on Thursday (Jun 15).