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Transportation company Grab has suspended a GrabTaxi driver, following allegations that he hurled vulgarities and physically assaulted a female passenger.
The victim's brother, Facebook user Satesh Kumaran, had wrote about the incident, which he said occurred on Mar 25 at around 1.55pm.
In a viral post that has since garnered more than 1,500 shares to date, Satesh said that his sister had been accompanied by their mother and grandmother when she booked and boarded the GrabTaxi at Joo Chiat Complex.
According to him, "Throughout the trip the driver didn't talk, but started to show signs of temper when they got stuck at a traffic jam nearby Bedok Reservoir Road.
"He began to hurl vulgarities at my family telling them he is in a rush. And all my sister asked him was, if he was in a rush why did he accept their booking (Grab can choose and accept riders by their destination).
"That agitated him and he punched my sister on her right neck and arm, grabbing her hand tight asking her to pay and get off this taxi.
"At this moment, the taxi was just 1 bus stop away from reaching my house. As all were ladies in the taxi, my mother got worried and paid the driver $15 (fare was $13.23) without receiving any change.
"They managed to walk home and later made a police report. Grab is now assisting us with this issue as well and suspended the driver's account for now."
Expressing his frustration over the incident, Satesh also shared photos of the police report that his sister filed.
The latter mentioned in her report that the GrabTaxi driver had refused to return her change for the fare too.
In response to media queries by Stomp, Grab confirmed that the driver has been suspended and investigations are ongoing.